A+ Grade Racv repair shop!!!!! My Volkswagen Touareg was towed to this repairer from Noble Park Racv. My Vehicle has never looked better, I can not thank enough CA Chelsea Autobody and Racv. Will always ask to be sent to this repairer in the Future
Hannah McCarthy
00:14 06 Jul 21
Nick Whitehead
05:08 29 Jun 21
Great quality workmanship great communication and friendly service.
Christian hole
08:40 27 Jun 21
I'm so glad that John towed my Kia Stinger GT. I was hit from the rear from a Van. I had major damage, he gave me a free Maloo loan car while my car was being repaired. When I picked up my car I was so happy and relieved as I was worried that my car would never be new again. The repairs are superb. I also had no phone calls or hassle with insurance as they did it all for me. The best service I have ever received.
Aki Louca
03:15 27 Jun 21
Nikolaos Buzi
05:27 26 Jun 21
Nikki Uyen
20:02 25 Jun 21
CA Autobody customer service is the best on the planet and they are always willing to go above and beyond for clients. From the moment I meet John he told me there is no limit on repairs and that his major satisfaction is for me to be happy. My BMW was repaired in outstanding quality. Cannot fault them in any way. He delivered what he promised. Highly recommended
Amanda Kerr
18:46 24 Jun 21
I have been an Racv member for 20 years and have never experienced better service. My Mazda was transferred from NRMA to CA Autobody by tow truck .I never got the chance to meet the staff from CA but I wanted to ask them about paying extra to get my headlights polished .When I arrived to pick up my car it was already done. Not only the headlights my entire car was polished and was presented to me in a beautiful pick up zone . Theses people really care about your car and your not just a number . Will always request Racv to use this repairer.
Mariana Goher
02:57 22 Jun 21
Superb customer service, highly recommended! Many Thanks John for looking after me!
FATINNURRAIHAN BINTI MUSHDAD
07:04 21 Jun 21
James Kargas
08:43 07 Jun 21
Mark Booth
08:31 26 May 21
I would highly recommend Chelsea Autobody to anyone after my experience with them, especially if you find anything motor repairs to be quite stressful. John and the team were super accommodating and kind by fitting me in on the spot. They helped ease my stress by attending to my vehicle straight away and got my car back on the road the same day as my issue occurred. The venue was top tier with a beautiful luxurious looking reception area and most importantly an extremely professional staff to match. Keep up the good work guys and thank you for being my saving grace today.
Elleni West
19:32 16 May 21
My insurance suggested this place to me as the repairs to my vehicle were major. The place is superior and most importantly it’s staff are so welcoming. My Mercedes was presented to me in a showroom once it was finished looked better then before the accident. I can’t say enough highly recommend.
Bryce Ireland
09:29 11 May 21
Fantastic customer service and workmanship.
Rohit Khan
11:03 09 May 21
I had my golf repaired here I could not be happier. The best service and the best repairs my car is better then before the accident . Thanks Ca Autobody highly recommended
Kelvyn Ven
19:40 13 Apr 21
My 2020 Audi Q5 was recently rear ended. John was extremely helpful in sorting out the insurance, everything was thorough and to a high standard. John even gave me a Mercedes courtesy car and returned my car washed and cleaned inside and out.Very pleased with the service.
Cameron Barker
18:20 26 Mar 21
My wife was rear ended on her 2019 S560 Mercedes. My son told me about Ca Autobody and how happy he was on the repairs to his Mercedes. From the moment I walked in the place it looked amazing never seen a shop so clean. After meeting John he explained to me all the process and I felt in good hands. Once I picked up my car from there amazing pick zone it was nothing but perfect I can’t stress how amazing the job was. I can’t stop highly recommending this place to my family and friends.
Chinny Weerawardane
06:04 15 Mar 21
They are very professional, friendly and helpful company. I highly recommend them to anyone. Thank you so much!
Leonard White
09:42 01 Mar 21
What an experience!! Not only the best customer experience but superior quality workmanship. The guys took the time to explain all my options, were super flexible to accommodate with timing, were amazing at keeping me informed throughout the time they had the car. No matter where you live in Melbourne make the effort to get your car fixed here, you won’t regret it. Every staff member that I dealt with were great, but a huge shout out has to go to Racheal, no one knows panels like John :)
Alan Lade
04:21 27 Feb 21
Toward the end of 2020 we were run into the back of. The guy who ran into us recommended CA Chelsea Autobody but we were a bit wary as we lived a considerable distance away. However, after checking them out we went with them. They picked up our car and left a pretty nice car for us to drive around in and when the work was completed they looked after the swap back. The work was excellent and the service was outstanding.
Jacob Paul
11:29 25 Feb 21
So so happy with the job these guys did on my Ford XR6 front bumper and bonet needed to be replaced, paint job and the front end pulled back after an accident and looks even better than when I first bought the car, couldn't recommend these guys enough!
Colin Black
04:52 24 Feb 21
Very, very impressive. I needed some rear end damage repaired on my G6E Falcon and the repair work is flawless. Also when picking up the car the guys had given it an overall clean so it looked fantastic. When entering reception you get an instant feel that you've come to the right place. Quite an amazing set-up, great customer service and quality work.Thanks John and the Team.
Dean Andrew
09:12 23 Feb 21
Had my Porsche repaired by John after being t boned . I just had a great feeling and vibe, therefore I left my car with CA Chelsea autobody to repair my car then going to Melbourne Porsche. I just felt special not like a number.It was an exceptional job my vehicle looks better than before the accident! Racheal was very nice and friendly! I highly recommend CA Autobody for the great service. It’s a wonderful place. Thanks so much!
Debbie Bull
22:22 21 Feb 21
John was very helpful when I had an accident with sound advice. The hire car that was supplied was so handy as they had it onsite at their shop. After picking up the car I wasn't happy with a couple of things and John happily picked the car up and fixed everything I'd pointed out. The thing that impressed me the most was that I was told if I wasn't happy to call them and they would fix things, and that's exactly what John did. He is certainly a man of his word. I have no hesitation about recommending CA .
Mark Wilson
09:36 21 Feb 21
Did a fantastic job and were pleasant and easy to deal with . Highly recommend them
Patricia Bromley
03:05 14 Feb 21
"WOULD RECOMMEND CA CHELSEA AUTOBODY IN A HEART BEAT"Recently my wife was involved in a minor car accident that her car required towing and repair. Being from regional Victoria we had no idea where to get it repaired. Fortunately for us it was repaired by by CA Chelsea Autobody. John and his team done a more than excellent job. Right from the start with communications, service, quality of repairs, professionalism, we were more than happy. John and Rachael were an absolute pleasure to deal with during the entire process. Keep up the great work.
Simon I
10:37 09 Feb 21
I would recommend this place highly. John was a star. Made the process so easy and explained things well. Could not fault the customer service. Turn around time was quick and the job was highly professional. I can see why this business has a loyal customer base.
Denis Kultaev
22:51 27 Jan 21
Overall, I'm very happy with the results. It took few more days than have discussed initially, but it wasn't a problem since John provided a free hire car. Keep up the good work guys!
Michelle B
19:17 22 Jan 21
Very happy with the exceptional service provided by the team at CA AUTOBODY. Not only were they very welcoming and hospitable, but very efficient and professional throughout the entire process from when I went there to have my Volkswagen repaired. The level of personalized service they offer is very unique and made all the difference!
Phillip J
19:04 22 Jan 21
Fantastic Service. Special thanks to Rachael for keeping me up to date. Car came back perfect and cleaned. Thankyou.
Richard Thomas
09:28 21 Jan 21
Possibly the best service I have ever had! The work was completed exactly one week from my initial quote at a good price. I couldn't be happier. I will go straight to these guys again.
Hage Kay
13:57 13 Jan 21
John was a truly sincere and professional gentleman. We're glad we found this place after reading great google reviews. John fixed the front damage to my son's car and we were charged a truly reasonable rate which we did not expect. Car was brought into workshop in the morning and finished by mid afternoon - amazing! We now know who to use if ever we need accident repair jobs done. Great service and the reception staff are lovely people plus waiting room facilities just top notch.
tkshrimp1994
05:55 13 Jan 21
Merlina P
19:53 04 Jan 21
John towed my Mercedes from an accident for me and instantly gave me free loan car. From there I dealt with Rachael which was amazing with all the paper work. They also repaired other damage on my car for free. My car was parented to me better then it ever has been. Highly recommend
Travis Bout
19:59 01 Jan 21
I had an accident with my new Holden Colorado my insurance recommended me to there repairer but I wanted to stay local. I googled Chelsea auto body and got a good vibe . John helped me with the entire process even giving me a free Mercedes loan car as I was not entitled too from my insurance so I could have transport during the holidays. When I picked up my car it was awesome better then before I can’t highly recommend.
Pamela Howley
01:39 05 Dec 20
I took my car in to get both the front and rear bumpers fixed as my temporary quick fix tape job was so unsightly, not to mention was probably going to get pulled over by the police any day now.. Went by the garage to pick up my car in just under a week and seriously walked passed and did not even recognise the car. John and his team did such an AMAZING job! Everyone was so easy to deal with right from the very beginning in assessing the damage and estimating the cost of repair. I was also given a tour of the facility and it is impeccable and pristine which translate to the level of care, standard, detail and passion that John and his team provide. Highly recommended.
Brooke Chettleburgh
04:51 23 Nov 20
I went in asking for advice and I could tell I wasn’t being jerked around. The price was very reasonable along with the timeframe to get the job done. He showed me the facility which was all new. I highly recommend this place.
Jenna Paraskevopoulos
10:27 17 Nov 20
After my car accident, John took care of everything, handling insurance and even a hire car. Very professional all the way through. Would definitely recommend!
Georgia Barker
05:34 17 Nov 20
Amazing and professional service. Would definitely recommend! Thanks guys!
Emma Barnes
20:48 30 Oct 20
A service you hope you won’t need, but glad that I now have somewhere to go if I do. Did a great job on my car
Chamnan Kang
06:03 30 Oct 20
John Hatzi
18:30 27 Oct 20
John very impressed by the quality of your work. Thanks again you and your team have done a top job. I was hesitant to leave my 2020 golf at a non VW dealer but I’m so glad I meet you at the accident scene. Can’t go wrong with this place highly recommended
James Plush
18:22 27 Oct 20
If your looking for a easy process after an accident this is the place. Racheal handled all my claim process I didn’t even have to make a phone call. My Wife’s Jaguar was delivered in a better condition before the accident . Highly recommended
Caffee Morley
23:26 26 Oct 20
I just had the best experience meeting John. He was so professional and easy to deal with.The quote to fix my bumper bar was beyond reasonable and was fixed immediately.I cannot recommend this place more highly. Stress free and the work was impeccable.
Samantha McCarthy
10:02 26 Oct 20
Omg John is amazing!! I have to say the service has been expectional from start to finish. I am so lucky you picked my car up that night of the accident. I hope I don’t need a repair again but if I do I know where I’m going. Again, Thankyou so much! 😊 I will highly recommend to anyone that needs repairs
stu stanley
02:57 26 Oct 20
A Big thanks too John and his team! Always a worry dealing with repair work,but had no problems here can recommend and will return! 👍👍
Jim Kyriakou
03:55 17 Oct 20
Had a great experience with them, repaired my car with all genuine parts and the car looked brand new when I got it back, was offered a courtesy car and they dealt with the insurance company. The whole experience was easy and hassle free, highly recommend
mehdi fouladi
09:45 22 Sep 20
Great Job👍⭐️⭐️⭐️⭐️⭐️
Samuel Lautier
21:00 11 Sep 20
Friendly staff, top quality work, Amazing service. Would highly recommend.
Dil Cha
08:19 23 Aug 20
I was involved in a multicar collision succumbing significant damage to my car. I was devastated with what happenned to my new car. I was fortunate to have met John who coincidentally was called to tow the car which caused the accident. From that moment on, things started rolling very quick for me in getting the damages fixed. John and his brother Paul provided an exceptional service and I never had to worry about going through the insurance hassle. I was offerrred an equivalent quality loan car and in a matter of 2 weeks time, I got my car back in the a condition when I bought it originally. I must say thay these guys are amazing and take a lot of pride in the quality of work they provide. With the experience I had, I will 100% recommend Chelsea accident repair centre to anyone without any hesitation. Thanks John and Paul for all your work and help.
Karen Murray
10:21 06 Jul 20
Excellent service and friendly staff
Paul Toms
03:44 18 Jun 20
Martina Mossad
23:17 21 May 20
I had a car accident during this current global pandemic and in this time, the owner John, has gone above and beyond to ensure my car has been fixed in a timely and professional manner. I was given exceptional customer service by him and his team with regular updates and communication as to it’s progress and when it would be ready. My car was returned to me in an immaculate condition, shiny and clean, looking brand new. I thank John and his staff for there wonderful work and I highly recommend this place.
Maria Illy
16:47 20 Mar 20
Customer service and advice is exceptional. You feel in great hands and they do everything for you. Rachael is amazing the way she explains the process and most importantly she handles the claim for you. My Toyota looks brand new again. I highly recommend there service your in good hands.
Paul McAlister
08:43 15 Mar 20
Professional team I have great confidence with the workmanship.
Cus Team
19:00 22 Feb 20
AMAZING. The service and quality of work is top class. They just care and look after you through the complete process. Well done team
Suzanna Coach
07:02 05 Feb 20
If you are looking for a panel shop with A class customer service this is it. The owner John, provides genuine care and goes out of his way to look after his clients. He will look after all the paperwork and deal with assessors for you. Your car will look better than new when it returns to you.
Atina Holness
23:08 17 Jan 20
Excellent customer service and high quality workmanship at great value, highly recommend!-Daniel
harry johnson
23:25 06 Jan 20
Helped me get back into my car asap. John was amazing and organised everything. Hassle free experience.
Steven James Gaming
08:55 18 Dec 19
Amazing team and impeccable service. Thank you John and Rachael for the smooth process and your professional approach. Highly recommended Chelsea accident repair centre.
Robert Prichard
18:01 12 Dec 19
I had an accident with my new bmw and I was searching on the web for a panel shop. I came across Chelsea accident repair centre because of their reviews. They dealt with all my insurance process for me . I picked up my bmw today and I have to agree with all the other reviews . Excellent work and A+++ customer service. I will recommend to all my friends
Vicky Green
18:56 05 Dec 19
The customer service is first class. I popped in for a quote and not only was my quote done instantly I was served with a coffee and refreshments . I was then given a free loan car while the insurance needed to assess the vehicle. The experience from the start to the end was exceptional. I got my 1 year old golf better then when I gave it to John the owner. Never been so clean and shinny. Highly recommend don’t let your insurance bluff you to one of there nasty shops.
Thanos Cheimaras
13:06 04 Dec 19
Brilliant! Absolutely over the moon! Chelsea Accident Repair Center is one of the best repair centers I have ever come across. I couldn't be happier, my damaged car was returned as new, as quoted, on time, even polished!! Really appreciate the kndness to do that, Top Quality work, Thank you guys!
Julie Tinson
05:21 18 Nov 19
We recently had our car repaired due to an accident, and the service here was exceptional and very professional. We cannot recommend them enough. A special thanks to John the owner taking care of everything and making the process very easy.
Ian Kidel
18:34 15 Nov 19
I was at fault and my insurance RACV would not allow me to leave my vehicle with Chelsea Accident Repair Centre. With the help of John he helped me to get my insurance company to finally allow me too. I can not thank John for helping me as he genuinely cared about my situation and gave me a free loan car and dropped it at my house . It just feels good to be not treated as a number. In conclusion great service and my vehicle looks new.
Danny Warren
07:58 14 Nov 19
Did a great job on very short notice at a fair price. Very happy with the outcome.
Steven Playz
18:34 11 Nov 19
I can’t thank John from Chelsea Accident Repair Centre enough. Not only does he have the best knowledge about how to deal with your insurance his customer service is exceptional. I had an accident on Saturday which his father towed my car John personally come to my house Sunday morning to drop me a loan car so I could take my kids to there sports. It even gets better when I picked up my car it even looks better then new. Can’t go wrong using this company your treated with care not a number.
Lucie Calvez
04:51 02 Nov 19
This place is awesome! Great service and they were really efficient too. Would really recommend for new drivers too as they eliminated any stress I had and even gave me a courtesy car so I could still get where I needed to go.
Frank Young
18:41 31 Oct 19
Just wanna say many many thanks to John and Rachael ! I hope I never have to need it but your shop will surely be my top choice repairer still. Will definitely deal with Chelsea accident repair centre. Don’t hesitate to leave your car they are excellent.
Shane Rogers
02:55 30 Oct 19
Good value, good work, good people. I've used this firm a number of times now with consistent results, and would not hesitate to use them again.
Jamie Bock
05:50 26 Oct 19
Absolutely astonished with the attention to detail and quality of repair at Chelsea accident repair centre. John and his crew truly went above and beyond. It was brand new again! Quick and smart with how they handle business. Even vaccumed and cleaned it for me. Such a clean paint job, the blend was perfect, unoticable and with a colour like chlorophyll that's incredible! Definitely a reliable business, experts in their trade, recommending to everyone I know!
Donna Little
18:39 25 Oct 19
My vehicle was involved in a accident last week and I called my insurance for a tow truck. I went with the driver to their holding yard. I come across John the owner of Chelsea accident repair centre. I was at fault with my accident and my own insurance was not even offering my a loan car. John gave me a car so I can continue with my daily life for free. My insurance company wanted to move my car but I would not allow them and paid a small me fee of 30 dollars for choice of repairer after a battle with them. Speech less about how much John and Rachael care. Well done team and highly recommend
Doggy Playz
18:23 25 Oct 19
I was not sure to leave my car after my accident as it was towed to Chelsea accident repair centre. My insurance was convincing me to take it to there partner repair shop. John and Rachael service was beyond you would expect from your repairer. I also read the review and I can’t be happier that I stayed with Chelsea accident repair centre . They are amazing highly recommended
Rachel McLean-Leeson
23:04 23 Oct 19
My elderly Grandmother had a not at fault accident and the vehicle was most likely going to be written off. Her vehicle was in pristine condition before hand with very low KMs, and she wouldnt have got nearly enough to purchase a new one. This would have been the end to her independence but John gave her his word that he would look after this for her. Working in the car insurance industry myself, I at first was very sceptical about this. But despite my hesitation he did a fantastic job and my Grandmother couldnt be happier. Both John and receptionist Rachel really looked after her and made the whole process a lot less stressy than it needed to be. He gave her a hire car to use in the meantime and dealt with her many phone calls professionally and sympathetically. She could not speak more highly of either John or Rachel and is eternally grateful, as are myself and our family. Thank you so much guys.
Gina Daniel Williams
05:20 20 Oct 19
Could not have gone to a better place. Had a accident a month ago. From the moment I walked through the door everyone was so professional and took care of everything. No hassle at all. Could not have thanked them any more for the service and fixing my car so quick. Thanks to all the team there!
paul kallas
07:00 19 Oct 19
This place is awesome. Customer service great quality of work even better. Highly recommend. The owner is a perfectionist my new Toyota Camry looks way better then before the accident.
David Williams
17:23 18 Oct 19
My HSV MALOO was involved in an accident and John was the tow truck driver. The service I received was amazing. I didn’t even have to ring my own insurance and go through the pain. John and Rachael were able to claim against the insurance company which was at fault. I was given a new Ford ranger as a loan car and most important my car come back looking amazing. John knowledge on how the industry works is exceptional. You can’t go wrong highly recommend
Mikey Diamantaras
02:48 18 Oct 19
Great paint work, repaired the car perfectly. Even fitted new wheels free of charge, very happy
Jess Kelly
19:44 16 Oct 19
I had an accident on the freeway and GIO wanted me to take my car to there Smart shop. Thank you to my friend I was recommended to take my new Audi A5 here and they fixed it beyond expectations. It looked better then the first day I bought it. John service and quality of work is above the rest. Highly recommended
Julian Cuno
05:10 16 Oct 19
Had work done by Jon and co for a mistake on my end. Couldn’t be happier with the repairs and the way he went about everything. Excellent customer service and very informative in relation to his knowledge of Subaru WRX cars. Would recommend this repair centre to anyone in need of a quality repair because of the guarantee for an excellent job
Rodney Schmdit
19:02 15 Oct 19
My 2017 GLC Mercedes was rear ended on a Sunday and John come to tow my car . From there he was a true Gentleman. He towed my vehicle to Chelsea accident repair centre and then he took me to his house so I could get a free loan car . My vehicle was repaired to A++ quality I even had it checked by Mercedes Brighton when it was serviced. His customer service is one step ahead off all and is quality and care of work is A++. Highly recommend
Vanessa Panakos
06:27 14 Oct 19
Had an accident 3 weeks ago car got towed to chelsea accident repair centre whole side of my car was damaged couldn't be happier with the repairs and the paint work was spot on.. highly recommended to the team at chelsea accident repair centre also they offered me a free loan car.... you won't be disappointed A+
Chase The German “Elenaki” Shorthair Pointer
07:37 12 Oct 19
Words can not explain my experience with Chelsea accident repair centre . I come across John at the accident seen he towed my car and from there he made everything so perfect. My insurance tried to convince me to go there recommended repair but lucky I stayed with John . My car looks exceptional I got a free loan car and discount on my excess . Very highly recommended he knows his job and his cars . Don’t let your insurance make you go to there cheap shops to benefit them .
kabba08
02:04 12 Oct 19
So happy with the entire process! John was super lovely and helpful, from organising a hire car to sorting out all the paperwork in between.Highly recommend Chelsea repair!Thanks for everything ! :)
Michael Smethurst
17:19 04 Oct 19
A clear cut above the rest. My wife and daughter were in a car accident and John (the owner) was the two truck driver. He was a true professional supporting everyone I involved under heavy pressure I peak hour with emergency vehicles everywhere.He gave clear direction and support looking after the needs of my wife's car. Came back as new. He was true to his work.A couple of months later, my daughter got her license and had a fender bender. She was a new driver and treated her with respect and the care a parent does. Not only that, he was very fair with his quotation and gave my daughter a courtesy car to use in the mean time. Quality guy and professionally run business. I am more than happy to endorse this company. Thank you again to John and all his employees.
Michaela Smethurst
03:47 05 Sep 19
As someone who has just got their P’s, John made the whole experience far less traumatic than I thought it would be. Not only was I provided with a courtesy car but when I got my own car back it looked brand new (even my interior was in better condition when I had last left it). I can’t thank John enough for his amazing work and for making the whole situation as painless as possible.
Theo Panakos
11:16 17 Jul 19
Dasheng Lu
07:49 29 Jun 19
The best service . John is so good at what he does . Highly recommend
Steven and Dylans Game show
10:09 18 Jun 19
John towed my car last week. He gave me a free loan car . His customer service was exceptional and most importantly my repairs to my Car were awesome . My car looked better than before the accident. All my insurance paper work and phone calls were all sorted by him . Highly recommend.
Carlos West
09:59 18 Jun 19
Great job on my Range RoverFinished on time great service would definitely use again.. thanks John and the team
Casey Menzies
05:25 28 May 19
Phenomenal service from Chelsea Accident Repair Centre, Someone had hit my car I called John from CARC he showed up at the spot within minutes.John and Rachel took care of absolutely everything for me from handling the insurance company to loaning me car that day.Thank you guys for taking all the stress away from me and handling it all. Would highly recommend
Brendon Smith
21:03 25 May 19
I had a accident in Chelsea 2 weeks ago. I was towed by platinum towing to there depot. John was exceptional with his customer care and service. He took all the stress of me and did all my insurance work I didn’t even have to ring my insurance . He organised me a free courtesy car and my Mazda was repaired to new. I could truly tell he loves what he does . Highly recommended
GRAEME RICHARDSON
03:14 25 May 19
Excellent customer service. My car was towed by John and he did everything with the insurance. Free loan car too awesome job
Michael Mazor
22:32 24 May 19
Great place. Awesome work. Owner John has great service. Easy to deal with
michael fogleman
14:59 19 Apr 19
Bryan Hohmann
02:41 28 Mar 19
Great service
C Spainneach
05:29 05 Mar 19
These guys are the best! Huge thank you to the guys for going above and beyond helping me with my reapir. Rachel, John, absolute legends. Really helpful, friendly, great customer service, affordable and great job with the repair. Couldn't be happier, will definetly be a forver customer.
