What BYD approval means

BYD publishes repair procedures for each model it sells here, and an approved repairer commits to following them rather than improvising. In practice that comes down to four things.

Training. Our technicians are trained to work safely around a high voltage system and to tell the difference between the steels and aluminium used in different parts of a BYD body.
Equipment. Measuring, pulling, welding, riveting and bonding equipment to BYD’s specification, with aluminium work kept separate from steel so the two metals never contaminate each other.
Genuine parts. Panels, brackets, fasteners and glass through BYD, because fit, crash performance and sensor alignment all depend on it.
Documentation. The repair is recorded against BYD’s procedure, so there is a traceable record of what was done.

BYD models we repair

We repair the BYD range sold in Australia, including the Atto 3, Dolphin, Seal, Sealion, Shark and Seal U. Each has its own structural layout and its own procedure set, and we work to the one that matches your build rather than a generic approach.

The Blade battery and why it changes the repair

BYD’s Blade pack is structural. It is not a box bolted under the floor, it is part of what gives the car its rigidity, which means damage to the underside or the sills is a different conversation on a BYD than on a petrol car.

Everything starts with isolating the high voltage system to BYD’s procedure before a panel comes off. Pack related work is done within the scope an approved repairer is permitted, and anything outside that scope goes back to BYD. We will tell you up front which of those your car is.

Driver assistance and sensor calibration

BYD’s safety systems rely on cameras and radar mounted to the body. Replace a bumper, a windscreen, a guard or a mirror, or disturb the suspension geometry, and those sensors are no longer where the car thinks they are. Recalibration is part of the repair, done before the car leaves us, not an optional extra.

What happens in a BYD repair

First assessment

Bring the car in or send photos. We quote on what we can see and tell you honestly what is likely hiding underneath, because that is the usual reason a repair runs late.

High voltage isolation

Shut down and isolated to BYD’s procedure, signed off before anyone touches a panel.

Structure and panels

The car is set up and measured against BYD’s data. Sections BYD allows to be repaired are repaired. Sections BYD says must be replaced are replaced, with the correct welds, rivets and bonding for that joint.

Paint and colour matching

Matched to the panel in front of us and blended into the neighbouring panels, not matched to a paint code and stopped at the edge. More on our spray painting page.

Calibration, road test and handover

Sensors recalibrated, fault codes checked and cleared, panel gaps and finish checked under proper light, then a road test and a clean before you see it.

Insurance and BYD claims

We are an approved repairer for AAMI, RACV and NRMA and work with every major insurer. Many Victorian policies include choice of repairer or let you request it, so if you want your BYD repaired by an approved repairer, say so to your insurer and we will handle the rest. If you were not at fault you generally have a free choice, and our accident assistance page covers towing, the claim and getting a replacement vehicle.

Why CA Autobody

We are family run, we have been repairing cars at Chelsea Heights for more than thirty years, and we are VACC approved. Alongside BYD we are a manufacturer approved repairer for Tesla, Zeekr and Lexus. Every repair carries a lifetime warranty on parts for as long as you own the car, and our Google rating is 4.9 across more than 350 reviews.

We offer free pickup and drop off valet across Melbourne’s south east, covering Chelsea, Carrum Downs, Cheltenham, Mentone, Mordialloc and the rest of the suburbs on our areas we serve page.

Common questions about BYD repairs

Will repairs here affect my BYD warranty?

Repairs carried out by an approved repairer, to BYD’s procedures, with genuine BYD parts, are intended to protect your factory warranty. If you are unsure about a specific job, ask us and we will put it in writing.

Do you use genuine BYD parts?

Yes. Structural parts, panels, glass and fasteners all come through BYD.

Can you work on the battery pack?

We follow BYD’s procedures for isolating and handling the high voltage system, and for pack related work inside an approved repairer’s scope. Anything beyond that goes to BYD, and we will tell you straight away if that is where your car is headed.

Can small dents be fixed without painting?

Often. Where the paint is unbroken and the panel allows it, paintless dent removal keeps the factory finish and costs less than a respray.

How long will the repair take?

It depends on the damage and on parts availability. Parts for newer brands can take longer, and we will tell you that honestly rather than discovering it at the last minute.